At BroadComms, we are committed to protecting the privacy and data security of our users, clients, and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your information in compliance with applicable laws and regulations. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide
- Personal Information: When you contact us, schedule a demo, or request services, we may collect personal details such as your name, email address, phone number, company name, and job title.
- Payment Information: If applicable, we may collect payment details securely for billing purposes.
- Messages: Any information you provide via contact forms, surveys, or other communication channels.
B. Information We Automatically Collect
- Usage Data: We collect non-identifying information about your interactions with our website, such as pages viewed, time spent, and links clicked.
- Device Information: Includes details like your IP address, browser type, operating system, and device type.
C. Information from Third Parties
- We may receive data from third-party platforms such as social media (e.g., Facebook, LinkedIn) when you engage with our content.
2. How We Use Your Information
We use the information we collect to:
- Deliver Services: Provide IT consulting, AI-driven solutions, and managed services tailored to your business needs.
- Personalize Experiences: Tailor our website content, email communications, and AI solutions to your preferences.
- Improve Offerings: Enhance the quality of our products and services through data insights and feedback.
- Communicate: Send updates, respond to inquiries, and share insights about technology innovations, events, or promotions.
- Comply with Legal Obligations: Adhere to laws, regulations, or legal requests.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share information with:
- Service Providers: Trusted third-party vendors who help us deliver our services, such as hosting providers or payment processors.
- Strategic Partners: For solutions leveraging IBM watsonx AI, we may share relevant data with IBM or other authorized partners to enhance service delivery.
- Legal Authorities: When required by law or to protect our rights, users, or property.
4. Data Security
We implement advanced technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These measures include:
- Encryption of sensitive information.
- Secure storage systems and limited access controls.
- Regular security audits and updates.
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance your browsing experience.
- Track website usage for analytics purposes.
- Provide personalized content and ads.
You can manage or disable cookies through your browser settings. However, some website features may not function properly without them.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Correction: Request access to or correction of your personal data.
- Deletion: Ask us to delete your personal information where applicable.
- Opt-Out: Unsubscribe from promotional communications at any time.
- Data Portability: Request a copy of your data in a commonly used format.
To exercise these rights, please contact us at [Insert Contact Email].
7. International Users
Our services are primarily designed for clients in [Insert Region, e.g., North America]. If you access our site or services from outside this region, note that your data may be transferred and stored in jurisdictions with differing privacy laws.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. The “Effective Date” at the top of the page will indicate the most recent update. We encourage you to review this policy regularly.
9. Contact Us
For questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
- Email: privacy@broadcomms.net